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Channel: Lori Kinney, Author at isixsigma.com
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How to Calculate and Utilize Upper Control Limit

A control chart consists of several parts. It has two control limits and an average line. The bottom dashed line is called the lower control limit (LCL).  The solid middle line is the average of the...

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Critical To Quality: The Key to Meeting Customer Expectations

Critical of quality is the path to customer satisfaction. Learn how Critical to Quality impacts the ability to satisfy your customer, the benefits of addressing CTQ related issues, and see an example.

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The Role of Process Owners: Driving Efficiency and Quality in Organizations

The role of a process owner in Lean Six Sigma goes beyond being a mere title or designation. By assigning dedicated process owners, organizations can unlock the true potential of their processes,...

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Ensuring Excellence from the Start: The Role of Incoming Goods Inspection

An in-depth look at how IGI can help businesses become more efficient, profitable, and less wasteful by helping managers keep track of incoming good compliance issues while ensuring incoming goods meet...

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Best Practices for Managing Rework in Your Business

Increasing complexity of products and services in combination with the pressure of reduced time to market can increase the probability of non-conformance and the need to perform rework to meet...

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Effective Project Management with SMART Goals

You need to be SMART when writing the goals for your project charter: specific, measurable, achievable, relevant, and time-bound. Here's how the SMART framework can help you write better goal statements.

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The Importance of Fisher’s (1-way ANOVA) in Statistical Analysis

Fisher's 1-way ANOVA is a classic analysis of variance utilized in statistics to determine if there are statistical differences between the means of two or more unrelated groups.

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Leveraging Key Process Input Variables for Success

Complex products and processes can often yield significant variation in output, with resultant poor customer satisfaction, especially when process inputs are not well controlled. By understanding and...

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Tips for Interpreting Discrete Data: Understanding Category Variables

Understanding discrete data will give you yet another tool for understanding your process measure or outcome. This article will explain the tips and traps of using discrete data in process improvement.

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The Benefits and Drawbacks of Box-Cox Transformation: What You Need to Know

In many industries, it is possible to find distributed data that does not follow the typical bell-shaped curve. In some instances, you will find that there is a much longer tail on the right side. This...

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Identifying and Managing Special Cause Variations: Dealing with the Unexpected

When it comes to variance, there are two main types to consider. These are common cause and special cause. Common cause variations usually do not pose much of a problem. Special case variations are...

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The Difference Between Correction and Corrective Action in Business...

Problems are going to arise in business, but the companies that succeed in the long term are those that find the true causes of those problems and find ways to keep them from happening again. When an...

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Defining Stakeholder Roles and Responsibilities in Process Improvement

The ability of a process improvement initiative to invoke sustainable change within an organization depends on the support of stakeholders who will execute the proposed changes.

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Quality Metrics in Focus: Analyzing Defects Per Unit

Learn how defects per unit is used to understand the quality levels regarding defects, how DPU compares to other yield metrics, and the benefits of regularly measuring the metric.

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Measuring Success: The Importance of Understanding Yield in Lean Six Sigma

When it comes to Lean Six Sigma, "yield" is the measure of the percentage of items produced that meet customer quality or specification requirements. Find out more about this concept.

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Pass-through Characteristics: Identifying, Communicating, and Resolving Issues

A final product can have a lot of moving parts to it, some of which were not developed by your business. Regardless, they are part of your product and your customers expect them to work.

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Mastering Process Improvement Through Y=f(x) Methodology

Y=f(x) is a concept regarding the setup of a formula used to perform analysis during problem-solving efforts. Let’s look at how Y=F(x) works within the problem-solving process, the benefits of Y=F(x),...

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Using Paynter Charts to Explore Process Performance

Get a quick primer on Paynter charts, a graphical method for comparing data regarding sub-groups. We look at how Paynter charts compare to KPI data and Pareto charts as well as the benefits of creating...

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What is a Certificate of Conformity (COC)? A Complete Guide

The term COC can mean two different things in Lean Six Sigma management. It can either refer to the “cost of conformance” or a certificate of conformity. Since “cost of conformance” has already been...

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Understanding the Formula and Benefits of Cycle Time

The customer just called again, wondering if the item they ordered will be on time. Will it? Do your company’s processes make it possible to be on time per the customer’s needs? To know that requires...

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